Booking conditions

We follow the booking conditions recommended by SCR Svensk Camping.

General information

Our campsite use the Camping Key Europe system, which means you need a valid Camping Key Europe to rent a campsite pitch. When renting a cabin no card is needed.

Age limit for booking

To make a booking/enter an agreement you need to be at least 18 years old. You may be asked to show identification when checking in.

Booking/payment

We confirm your booking by sending you a booking confirmation. Your booking is binding after you have paid the booking fee or the entire rent. The booking fee should be paid within 10 days from received booking confirmation. The rest of the rent should be paid when arriving at the campsite at the latest.

If we haven’t received your booking fee in time we have the right to delete your booking.

Cancellation

You can cancel your booking orally or in writing (more information in your booking confirmation). The cancellation is not valid if made to someone else.

If no cancellation is made and the guest does not claim the booked object, the campsite has the right to count in the total booking price. Changes concerning the date or object is considered as a cancellation and a new booking.

No booking fee is repaid after a cancellation.

Check-in/checkout time

Your check-in time is 3 pm. Your checkout time for cabins is 12 pm at the latest, and 3 pm for campsite pitches, unless other agreement has been made. If you don’t checkout of our pitch/cabin on time you will be charged extra if the next guest is unable to check-in on time.

Insurance

You are responsible for your own liability-, accident- and luggage insurance. If you have checked in with a valid Camping Key Europe a special insurance applies if the accident has occurred on site.

Campsite liability

The campsite is responsible for all damage caused by proven recklessness by the camping host or its staff, within the framework of their service obligation.

The campsite is not responsible for any damage caused by third party or another guest, or damage caused by circumstances beyond the campsites control.

Complaints/reclaims

If rented object does not hold the promised standard, please report this to us within 24 hours after arrival to give us a chance to correct the matter. Errors occurring during your stay should be reported immediately.